Privacy Policy.


Effective Date: Thursday 15 May 2025

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website misence.co.nz (the "Website") or use our services. Please read this policy carefully to understand our practices regarding your personal information and how we treat it.

By using our Website or our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our Website or services.

Information We Collect

We collect information you provide directly to us, such as when you fill out a contact form, book a call, or sign up for our services through our Website. The types of information we may collect include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Any other information you choose to provide in the message field

We may also collect information automatically when you visit our Website. This may include information about your device, browser type, operating system, IP address, and browsing history on our Website. We use this information to improve our Website, analyze trends, and provide you with a better browsing experience.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Respond to your inquiries and provide you with the information you request

  • Provide, maintain, and improve our Website and services

  • Communicate with you about our services, promotions, and other marketing materials

  • Analyze usage patterns and trends to improve our Website and services

  • Comply with applicable laws and regulations

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • With your consent

  • To comply with a legal obligation, such as in response to a court order or subpoena

  • To protect and defend our rights or property, or to protect the safety of our users or the public

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing purposes without your explicit consent.

Cookies and Tracking

Our Website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand your usage patterns and improve the functionality of our Website.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our Website.

Data Storage and Security

The personal information we collect is stored and processed in New Zealand. If any of your personal information is transferred to third parties outside New Zealand, we will ensure that such transfers comply with the Privacy Act 2020 and applicable international data protection laws.

The security of your personal information is important to us. We implement reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights to Access and Correct Your Information

Under the Privacy Act 2020, you have the right to request access to the personal information we hold about you and to correct any inaccuracies. If you wish to exercise these rights, please contact us using the details below.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our Website and services after any changes to this Privacy Policy will be deemed as your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@misence.co.nz

By using our Website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Website or services. Your continued use of our Website or services after any changes to this Privacy Policy will be deemed as your acceptance of those changes.